Shipping Information | Mood Pants, Quirky Ladies Underwear

Shipping Information

If an item is sent to an address that you specified when ordering which turns out to be incorrect, we are not liable if this item does not reach you. Any orders placed over the weekend or on a bank holiday will not be processed until the next working day.

Your order is normally shipped via your local Royal Mail postal service, unless the value of the order is over £50 – items are then sent via tracked DPD local.

We currently do not offer tracking on orders.

All countries outside the EU have additional customs clearance charges. Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by you (the recipient). We regret that we have no control over these charges and cannot predict what they may be. For further details please contact your local customs authority. MOOD PANTS cannot be accountable for any delays incurred whilst in transit with our courier.

All prices given on include VAT unless otherwise is stated. No discount will be given on products where VAT is not chargeable. MOOD PANTS reserves the right to amend our prices to reflect any changes in VAT that may occur.

All prices given on the Website are exclusive of freight costs, custom fees and other applicable duties or fees. Please note that on orders outside the EU, custom charges may apply at your expense.